Expectations and Interactions with Host Culture

Going into Switzerland, I tried not to have assumptions and expectations as my peers who have gone abroad advised me. They told me to keep an open mind and open heart, and that’s what I tried to do. Even with minimal expectations and assumptions, I was completely blown away by how amazing the experience was. I feel so blessed and thankful to have this opportunity, and even looking back, I still think of it as a dream. So much of the experience just seemed unreal because I had such an amazing time learning and traveling and enjoying myself in Switzerland. 

 

Although I had not many expectations going into Switzerland, while I was there, I had heard that the Swiss were hard to get close to. People have attributed that to how isolated Switzerland is, geographically and politically since it is surrounded by mountains, and the country is actively neutral in all international conflicts. However, that was anything but the case during my time there. Everyone was so polite and so kind. Perhaps because I worked in a lab that was majority international that I did not have trouble fitting in. The Swiss in the lab were incredibly nice too though. Everyone was more than willing to help, and I think a lot of the social events we had as a lab and department helped everyone get closer to each other. I had envisioned myself fitting in with my lab and getting to know everyone, and that is just what happened during my summer in Switzerland. 

Enjoying the view in Lausanne, Switzerland

I was surprised by how clean everything is in Switzerland. I never really saw trash in any of the streets or on the trams or trains or buses. People really follow rules to the dot in Switzerland. People don’t really jay-walk, and people always follow traffic signals as well. Switzerland also has 6 bins of recycling, even separating green glass bottles form brown glass bottles. Recycling in the country is a huge deal, and I love that. Every Saturday, there are many flea markets in Zurich where people set up stalls and sell anything and everything from antiques to old clothes to furniture and art. One of the graduate students I spoke to in the lab spoke about Switzerland’s waste incineration system and how environmentally friendly it was. They even import trash from other countries! 

 

I spoke before about how my experience here felt like a dream, and I think that it is because how clean and proper and nearly perfect the country is run. Everything is run so efficiently, and the people are so kind. I definitely want to return to this country!

Experiment Challenges

The Salmonella were swimming in the mini channels of the microfluidics device that I had built. Viewing under the confocal microscope, I again set up the program to take images of the cells under different conditions for 24 positions to grow for 24 hours. At ETH Zürich, I had the opportunity to learn how to do single cell analysis via microfluidics technique in the Ackermann laboratory. Excited to learn and use this new methodology to investigate the avirulent:virulent phenotype switching, I read up on the microscope that I would be using as well as the experimental procedure. With nine weeks to complete my experiments, I was eager to get started right away. 

Salmonella in a microfluidic chip

Soon, I would learn about the many ways that I could fail my timed microfluidics experiments. Plasma-binding the microfluidics chip to a slide was a difficult task in itself because I broke many slides. To fix these failures, I had to practice many times so that my clumsy hands would soon become proficient at handling fragile items. Many of my chips also became useless because sometimes they did not bind well or when I loaded my cells into the chip channels, the chip would unbind by itself, thus rendering it useless. I rectified these failures by communicating with my mentors and colleagues about how to best keep the chip bound to the slide. Furthermore, there are also a certain percentage of channels in each of the main channels that should be filled with cells. In this aspect, I also was also unsuccessful many times because each channel was only wide enough to fit a single line of cells. These failures could be rectified by adding a detergent so that the cells could easily slip into the micro-channels. Because the device was so small and the experiment was truly on the micro-scale, any small movement of the device would completely mess up the positions for image acquisition. I also failed in this aspect. This could be fixed by taping down the tubings so that there are no major movements that would disrupt the image acquisition. As I pumped media with different conditions through the channels that would feed the cells, another problem I ran into was the presence of micro-bubbles. These micro-bubbles would change the pressure in the channels and would kill the cells. Thus, I had to be extremely careful with not introducing these bubbles into the condition media.

 

Rather than easily completing my experiments and analyzing the data, I spent the majority of time troubleshooting experimental failures. I felt frustrated and upset that the experiment and method I was so eager to learn about could go wrong in so many ways. However, with each problem that arose, I communicated with the people around me and tested to solve each of these failures. I learned to be more comfortable with uncertainty, and I learned about the patience and effort that goes into every single experiment. This patience, continuous effort, communication, and creativity are what I hope to bring to all I do in the future. 

Education in Switzerland

The word apprentice is very common in Switzerland when describing the Swiss education system. Only about 20% of the Swiss population goes to university. Most of the population receives vocational training and takes apprenticeships or goes to 2-year college. At first, this surprised me. The Swiss have a very strong education system. Why do only 20% of the population go to university? 

 

Talking to Swiss nationals and people who went to school in Switzerland, I found out why. Education is very difficult and children are held to high standards from the start. Usually by the time children are in middle school, they make a decision about their future education and career. Students take an entrance exam to get into a university-track high school called a gymnasium. Many others go to a high school with not as rigorous academics and perhaps a shorter timeline before applying for an apprenticeship. I remember reading about apprenticeships in a European history textbook, and I had imagined an outdated system of young adults working with a blacksmith or cloth-maker. The idea was very foreign to me. I had always thought that the goal of high school was the next step in academics which would be college. The closest thing in America I could think about would be a technical college or community college. 

 

In America, however, there is a stigma against students who go to technical college or community college when they apply for jobs in the workforce. In Switzerland, the system is different. After vocational training, these apprentices often go for an internship and become well-versed in the field before taking a job. The jobs in Switzerland also pay well. Due to this system, Switzerland’s unemployment rate is very low. 

Lab photo during hike

Perhaps due to not many people going to university,  ¾ of the graduate students working in Switzerland are from other countries. The Swiss are proud of how open and international their country is. Even in the lab, members are from multiple different countries including the U.S., Switzerland, Netherlands, Denmark, India, etc. The language of the lab is English, which is a language everyone here speaks. It’s not only the nationalities of the lab that are diverse; the educational backgrounds of the lab members are also diverse. The head of the lab teaches in the department of microbiology, but there are people of different educational backgrounds working in the lab. There are people with physics backgrounds, evolutionary biology background, immunology background, etc. Working in this lab has been incredibly interesting in that people approach ideas and questions differently based on their backgrounds.

Communication and Work/Life Balance in Switzerland

“Ready for lunch?” 

Every day at 11:45 AM, this is what I would hear while working in the lab. This lab and many other labs in Switzerland have a culture of eating lunch together. I was surprised by this because in the other labs that I have worked in, everyone ate their meals at their computer or alone. Here, the norm is to eat together. My colleagues would wait by the elevator after walking by all the lab offices with people in the Ackermann group asking if they want to join for lunch. Almost every day when I had time and chose to eat with the group, there was quite a group of us who would go down to the cafeteria. We would always sit together as well and have good conversation too. It was always very light-hearted and there was always talk of science at some point too. It wasn’t just my specific lab. Talking to other American students working in Swiss labs around the country, I found out that they also found this surprising. Furthermore, the head of the lab and the secretary also often joined us for lunch when they weren’t out of town or on the other campus. 

Lab lunch in Lenk, Switzerland

After bringing this habit up with the head of the lab, Dr. Ackermann, he replied that it is very much a part of the Swiss culture to take their meals together so that they may get to know each other better and form a friendly, collaborative environment. Thinking about it that way made sense to me. Friendly relationships with your colleagues could lead to easier working relationship and increased willingness to collaborate in science. Dr. Ackermann also told me that it was important for him to engage with his lab members as well and socialize with them so that he knows what’s going on in people lives. So, whatever is going on, he can best support his lab members. I felt very inspired by his reasoning and amazed at the lab culture and how sustainable it was. 

The Swiss are very hard-working and care about the quality about their work a lot. We also had a discussion about the sustainability of work culture in Switzerland. When I was told that the people here have a “required” 5 weeks of vacation, I was very surprised. I would think to myself, “How do people get anything done around here if everyone takes 5 weeks of vacation?” Of course, there was a reason for the vacation that lended well to the reasonable and logical work-life balance here. Literature has often looked at burnout especially in the science discovery fields where more experiments fail than succeed. The 5 weeks of vacation given by the department are thus a way to combat and prevent that burnout. People who do not take vacation time usually have to talk to the department head and give good reason. This is because with constant working and thinking of one’s work, quality and productivity decline. And the Swiss love their efficiency. During work hours, they are always very focused on their work, but during breaks they really take a break and go off-line with a hike in the mountains or a walk by the lake. Another interesting point is that almost everything is closed on Sundays as this is a day to let people recuperate and spend time with their families. This rest and switching refuels their creativity and motivation to do this scientific work. 

This mindset is very different from what we think and do in America. Americans work hard and we always have a “go, go, go” attitude. Although I haven’t read comparative literature, my guess is that burnout rate is higher in America. Americans have their work/life balance or imbalance, and the Swiss have their own balance as well. However, during my time here, I have thoroughly enjoyed the Swiss work/life balance. I feel less stress constantly even though expectations for quality work are very high and have given myself time to enjoy the culture, environment, and people around me.